[Seite 1]
Specialist competencies
FACE-TO-FACE LEARNING
Roles and Competencies in Consulting
PARTICIPANTS TECHNIQUES This course is intended for GIZ staff and external Expert versus process advisory customers who would like to learn more about Techniques of process advisory/systemic opportunities and limitations of consulting in the field of advisory international cooperation. Clarification of the advisory assignment – the triangular contract OBJECTIVES AND CONTENT Appreciative inquiry You would like to improve your competencies as a Reflecting on your own actions and the process consultant and gain a better understanding of the various Feedback roles a consultant holds in the field of international cooperation. Inspiring question techniques You would like to learn how to actively create and Reframing and drafting of hypotheses promote your relationship with your clients, and how to Peer Coaching gain awareness of the potentials and limitations of Refraiming consulting interventions within specific intercultural Role expectations and dealing with role conflicts contexts. Self-concept as an advisor This course provides you with the following contents: An analysis of the various aspects of consulting NUMBER OF PARTICIPANTS assignments 12 The tools and methods for steering consulting processes LANGUAGE English An overview of the diverse roles of consultants in the field of international cooperation TRAINERS The aspects of consulting assignments: proactive Petra Padberg & Anja Söger development of one’s client relationships, the importance of culture in the consulting context, etc. An improved understanding of one’s role as a consultant
COURSE DATES LOCATIONS DURATION & TIME 20.01.-24.01.2025 Chisinau, Moldova 5 days Monday to Friday: 9:00 am to 5:30 pm Friday: 9:00 am to 3:00 pm
[Seite 2]
Roles and Competencies in Consultancy
| Time | Monday | Thuesday | Wednesday | Thursday | Friday / start at 8.00 |
|---|---|---|---|---|---|
| 9:00 – 10:30 am | Check-in / Get to know each other / Orientation / Introduction to topic | Conceptual basics of systemic consultancy | Tbc Concultancy Exercise III in Triads / Reflection of the consultancy exercises | Stairways to reality: how we create our perception of reality / | Consultancy exercise: Peer Consultation |
| 10:30 – 11:00 am | Coffee break | Coffee break | Coffee break | Coffee break | Coffee break |
| 11:00 am – | Appreciative Inquiry – interview / Success factors in consulting / Learning foci | Systemic consultancy approach / Systemic questions / Concultancy Exercise II | Typical role conflicts, role management / Role analysis | Gender in consultancy / Consultancy exercise with refraiming | Consultants‘ Personality II |
| 1:00 pm | |||||
| 1:00 – 2.00 pm | Lunch break | Lunch break | Lunch break | Lunch break | Lunch at 12.30 |
| 2:00 – 3:30 pm | Definition of „Consultancy“ / Visualization consultancy context / Concultancy Exercise I | Phases in the Consultancy process / Helpful feedback | Consultancy exercise on role conflicts | Consultancy Exercise with Video recording | Transfer / Feedback Closing at 3.00 pm |
| 3:30 – 4:00 pm | Coffee break | Coffee break | Coffee break | Coffee break | |
| 4:00 – 5:30 pm | Expert and process consultancy roles / Process consultancy: Requirements for the clients | Concultancy Exercise III in Triads | Consultants’ Personality I: the Waterlily Model / Feedback session | Analysis of consultancy exercise |